Garden Center Warranty
Copper Creek Garden Center warranties full-price trees and shrubs for one (1) year from date of purchase. Perennials, annuals, veggies/herbs, sale items, and specialty plants are not warrantied. A receipt and the plant must accompany all returns. A replacement plant of equal value that is in stock in our yard will be issued.
We do not warranty against lack of proper care as defined by normal horticultural standards, negligence on part of the owner, animal and pest damage, winterkill, and/or acts of God.
We do not warranty plants that are purchased on-sale or at a discounted rate.
If you notice that your plant appears to be doing poorly, and it has been 30 days or more since you planted it in the ground, give us a call! We are here to help diagnose any issues and get your plant on the right track for a long and happy life.
Plants not covered under our warranty:
• Annuals/Perennials
• Arborvitae
• Veggies/Herbs
• Rhododendrons
• Azaleas
• Magnolia
• Hibiscus
• Plants bought on sale
Living material requires proper care in order for the plant to survive and thrive. An excellent guide is available online through the UMN Extension Service:
https://extension.umn.edu/how/planting-and-growing-guides
FAQs
Q: What do I need to bring with me to redeem my warranty?
A: You will need to bring your receipt (in order to verify date of purchase and plant purchased) with you as well as the plant itself.
Q: Is my replacement plant warrantied?
A: Since this plant was not purchased at full price, it does not have a warranty.
Q: What happens when I bring my plant in to be redeemed?
A: We will inspect the plant to try to determine what went wrong. Often, a simple tweak in watering, feeding, or care will be the solution for a happy plant. We are here to help you in your gardening journey, and we love passing on our plant knowledge! Please note that if a plant is still living, the warranty does not take effect.
Plants are living material, and as such, do require tending in the first stages of life in the ground in order to grow into happy, healthy plants. The UMN Extension Service offers some excellent guides:
https://extension.umn.edu/how/planting-and-growing-guides